Empowering Community MSMEs: Enhancing Economic Potential Through Digital Marketing and Innovative Packaging Solutions in Lampung Province
Abstract
This community service focuses on strengthening the economic potential of MSMEs in Lampung Province by addressing the issue of limited digital marketing skills and inadequate packaging strategies. The subjects of the activity are MSME actors from several districts with promising local products but limited digital exposure. The objective is to enhance their competitiveness through training on digital platforms and packaging innovation. The program adopts a service learning approach, involving students under academic supervision in delivering hands-on mentoring to MSMEs. Strategies include interactive workshops on Shopee, Tokopedia, Instagram, TikTok, and packaging design based on market trends. The result shows increased participant knowledge and application of digital marketing and packaging, contributing to higher product visibility and sales. Despite its limited scale, the initiative offers a replicable model for MSME empowerment and emphasizes the need for wider collaboration to ensure sustainability and regional economic impact.
Downloads
References
Agustini Karta, N L P, I K P Suarthana, N M A Widiastini, and N K D Irwanti. “Adoption and Implementation of an Inclusive Business Integration Model in the Packaging of Tourist Villages in Western Bali, Indonesia.” Smart Tourism 4, no. 2 (2024): 2436.
Akpan, I J, E A P Udoh, and B Adebisi. “Awareness and Adoption of Advanced Technologies by Small Businesses in Emerging and Developing Markets: Lessons from the COVID-19 Pandemic.” Journal of Small Business and Entrepreneurship 34, no. 2 (2022): 123–140.
Ananda, Y P. “Building and Communicating Brands by Micro, Small, and Medium Enterprises (MSMEs) in Indonesia.” Journal of Economic Empowerment Strategy (JEES) 5, no. 2 (2022).
Badriyah, Nurul, S T Wahyudi, A Prastiwi, M Nur, K Sari, R S Nabella, and R Radeetha. “Economic Empowerment through the Development of Food and Beverage Micro Enterprises.” Journal of Community Service and Empowerment 4, no. 2 (2023): 308–318.
Bapat, G, R Mahindru, A Kumar, A D Rroy, S Bhoyar, and S Vaz. “Leveraging ChatGPT to Empower MSMEs: A Paradigm Shift in Problem Solving.” In Engineering Proceedings. Vol. 59, 2023.
Desmawan, D. “Creative Product Innovation and Marketing Strategies to Advance MSMEs and Empower Women in Talaga Village.” MOVE: Journal of Community Service and Engagement 2, no. 4 (2023): 107–110.
Diana, E, H Haryati, D Sihotang, and M Fazri. “Enhancing MSMEs Based on Social and Digital Capital: Collaborative Initiatives of Women and Youth in Karanganyar Village, Central Java,” 2024.
Erfiani Baroroh, H, W Widyasari, Y Efendi, and A Afriani. “Digitalization and Product Development of MSMEs in Tonjong Village: A Means of Community Empowerment Towards Prosperity.” Journal of Community Practice and Social Welfare 3, no. 1 (2023): 13–27.
Faizin, M, and S Hasan Wahid. “Assistance in Packaging Innovation and Licensing for Small and Medium Enterprises and Young Entrepreneurs at IAIN Ponorogo.” Jurnal Ilmiah Pendidikan Asia 2, no. 2 (2022): 1–19.
Hu, Y, Y Pan, M Yu, and P Chen. “Navigating Digital Transformation and Knowledge Structures: Insights for Small and Medium-Sized Enterprises.” Journal of the Knowledge Economy (2024).
Jusia, Pareza Alam, Ronald Naibaho, Eko Arip Winanto, Dodi Sandra, and Beni Irawan. “Pelatihan Digital Marketing Menggunakan Facebook Ads Dan Marketplace Shopee Sebagai Strategi Peningkatan Penjualan Pada UMKM Madu Mayeesha.” Jurnal Pengabdian Masyarakat UNAMA 2, no. 1 (2023): 67–72.
Kallmuenzer, A, A Mikhaylov, M Chelaru, and W Czakon. “Adoption and Performance Outcomes of Digitalization in Small and Medium-Sized Enterprises.” Review of Managerial Science (2024).
Kandis, M P, S Sriati, and R Kurniawan. “Community Empowerment of MSME Owners by the Office of Micro, Small, and MSME Cooperatives in Palembang City.” Journal La Bisecoman 5, no. 4 (2024): 554–567.
Khwarazmita, T, and M Churiyah. “Empowering Female Leadership and Cultivating a Digital Mindset: Enhancing Indonesia’s Jamu MSMEs through Strategic SWOT Analysis.” Jurnal Manajemen Unsera, no. 10 (2024).
Kuzankah Ewuga, S, Z Efe Egieya, A Omotosho, A Oluwatoyin Adegbite, and C Author. “Comparative Review of Technology Integration in SMEs: A Tale of Two Economies—The United States and Nigeria.” Engineering Science & Technology Journal 4, no. 6 (2023): 555–570.
Larasati, Nadia. “Implementation of Government Regulation Policies towards the Empowerment of MSMEs.” QISTINA: Jurnal Multidisiplin Indonesia 1, no. 1 (2022): 13–21.
Magdalena, M, S Harini, E A Asmin, C P Pratama, Muhamad Risqi Pajar Pratama, N S Al Hadawiah, Z Y L Andiza, et al. “Dynamics of Innovation in Education and Local Economy: A Study on Creative Learning and Empowerment of Small Businesses in Pasir Jambu Sukaraja Bogor Village.” Asian Journal of Community Services 3, no. 1 (2024): 157–164.
Maidah, F Al, V L Rizki, and N L I Putri. “Branding and Packaging Training to Improve Product Promotion at MSMEs in Mojosari Village.” Empowerment Society 6, no. 2 (2023): 66–76.
Maulana, F R. “From Traditional to Digital: Exploring the Online Marketing Transformation of Culinary Micro, Small, and Medium Enterprises (MSMEs) in Karawang, Indonesia.” Open Access Indonesia Journal of Social Sciences 7, no. 5 (2024): 1773–1788.
Mustaqim, Zaenal, Abas Mansur Tamam, and Imas Kania Rahman. “Strategi Pusaka Sakinah Dalam Menjawab Tantangan Ketahanan Keluarga Dalam Permasalahan Pernikahan Dini” 14, no. 2 (2021): 133–142. http://ejournal.uika-bogor.ac.id/index.php/TAWAZUN/article/download/4116/2788.
Nichifor, E, R C Lixăndroiu, C I Maican, S Sumedrea, I B Chițu, A S Tecău, and G Brătucu. “Unlocking the Entrepreneurial State of Mind for the Digital Decade: SMEs and Digital Marketing.” Electronics (Switzerland) 11, no. 15 (2022).
Ningsih, G M, H Rasyid, N Ningsih, D Pujotomo, and G P Suseno. “JOSS: Journal of Social Science Agricultural Marketing Strategies in the Digital Era: Improving the Competitiveness of Local Products.” This Convenience Is 3, no. 9 (2024).
Nurhayati, S, M I Fasa, R Panjaitan, D Indriyani, and R M Fadlyansyah. “Digital Marketing Literacy for Marginalized Society to Improve Economic Empowerment” (2020).
Prasetyo, Ery Teguh, Wastam Wahyu Hidayat, Amor Marundha, and Pugo Bayu Prabowo. “Training and Assistance on Packaging, Labeling, and Online Marketing for MSMEs.” Asian Journal of Community Services 2, no. 6 (2023): 467–472.
Putri, R, Muhammad Chasan Amrulloh, Joko Sutrisno, S Saptana, and Nufera Lupika Dani. “Government Policy Strategy for Empowering MSMEs During the COVID-19 Pandemic at the Bulak Fish Market Center, Surabaya City.” Athena: Journal of Social, Culture and Society 1, no. 3 (2023): 93–101.
Respatia, W, M R Pahlawan, J Sari, and T Mildawati. “The Role of Marketing Strategy in the Success of Knit Bag SMEs: A Case Study of Audy Handmade.” South Asian Journal of Social Studies and Economics 21, no. 7 (2024): 215–223.
Seniwati, S, U Atiyah, R Rahmatia, P Lumumba, and K Amri. “Go Digital MSMEs Training to Support Women’s Empowerment Programs on Laiya Island, South Sulawesi.” Journal of Community Service and Empowerment 5, no. 1 (2024): 163–172.
Sucipto, A, N Afidah, and M Amar. “Digital Marketing Strategies to Enhance Multi-Player Effects for the Welfare of Smoked Fish SMEs.” NJCEE: Nusantara Journal of Community Engagement and Empowerment 1, no. 1 (2023).
Suminar, T, A Malik, Y Siswanto, D P Putri, S A A Urrofik, and F T S Hervi. “Increasing Entrepreneurial Capacity Based on Digital Technology for Small and Medium-Sized Enterprises (SMEs).” Journal of Community Empowerment 4, no. 1 (2024): 35–41.
Susanti, E, R Y Mulyanti, and L N Wati. “Systematic Literature Review: Enhancing Performance of Women MSMEs Through Competitive Advantage Based on Digital Transformation and Innovation” (2023): 25–61.
Suwarni, E, and M A Handayani. “Development of Micro, Small, and Medium Enterprises (MSMEs) to Strengthen Indonesia’s Economy Post-COVID-19.” Business Management and Strategy 12, no. 2 (2021): 19.
Tresnasari, R. “Enhancing MSME Performance Through Institutional Strengthening, Entrepreneurship, and Digital Marketing.” International Journal of Research in Community Service 4, no. 1 (2023): 11–17.
Vajjhala, Narasimha Rao. “Exploratory Review of Applications of Machine Learning for Small-and Medium-Sized Enterprises (SMEs).” In International Conference on Human-Centric Smart Computing, 261–270. Springer, 2023.
Yulianti, Sri, Sakti Brata Ismaya, Titus Indrajaya, Maya Sova, and Eros Rosmiati. “Empowerment through Digital Marketing Strategy: One-Time Entrepreneur Micro Application on Social Media in Mekar Jaya Village, Sukmajaya District, Depok City.” East Asian Journal of Multidisciplinary Research 2, no. 1 (2023): 393–416.
Copyright (c) 2025 Engagement: Jurnal Pengabdian Kepada Masyarakat

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.







